The first time I set foot in LCCT (Low Cost Carrier Terminal) for my AirAsia flight to Sultan Ismail Airport, I was quite surprised and kind of taken aback at the hustle and bustle and seemingly disorganised situation at the terminal. I am used to hustle and bustle at KLIA, but this was ... a bit different. But I put it aside due to perhaps because of my prejudice towards AirAsia.
And so I walked through the front door ... I think it was the front, though. And almost collided with Q or something. If I'm not mistaken, he acted in a series called Bloggerboy. Was I starstrucked? No, not really. I didn't give him a second look. Maybe it was because I'm not really into celebs and all. (If it were Josh Groban, well that'll be a whole different story altogether)
It was a total confusion for me. Whoever designed the place must have been love-drunk or not quite all there upstairs, because it was total chaotic. It was like a maze of confusion at the terminal ... I know it might be because it was my first time ... but still ... I didn't even know where to check-in, and how the process went.
Thus, I used my common sense which I was very fortunate to still possess at the moment. I asked the lady at the Information counter. Thank God for that. She asked me the standard questions ... Where was I heading? What time was my flight? And so she pointed out that I will have to go to Counter #56 for check-in but it will only open at 7.15pm as the counters will only be open 2 hours prior to my departure.
As it was only 6.45pm, I was a bit disoriented as to what the heck am I gonna do now? I could go eat ... Nah ... I'll skip that. Suddenly, my appetite just flew away. And so, I went in search for a seat to rest my tired legs. (Yes legs ... not feet)
OMG ... the lack of seats and the condition of the seats did not strike my fancy at all. There were too many people, weird people and people with lack of mannerisms. Their bags seem to have more importance than other people. You need 3 seats for your bags ... So, what? Other people's bums didn't matter? Complete disregard and utter selfish on their part.
Anyway, I found a seat, uncomfortable as it was, but I found one anyway. And the surroundings were far from clean. I fail to grasp why Malaysians in particular are incapable of disposing their trash into the trash can? Maybe it was the management's fault as well as I found the terminal to lack enough trash cans for people to dispose their trash of.
I was very glad when the clock struck 7.15pm because I was able to get out of the waiting area and go check-in at the counter. Counter #56 was not open, the check-in for flight in-bound to Johore Bahru was at Counter #57. I checked-in, it was all good, the counters were a mess. Junk everywhere.
After I checked-in and got my boarding pass (I chose window seat because I hate to be in the middle or seated at the aisle) I wanted to walk straight to departure, but I spotted a shop that sold fragrances.
I wasn't really going to buy any, but if one did strike my fancy, maybe I will. It all depended on my willpower ... I do have to be more prudent in my expenditure.
As usual, typical Malaysian salesperson. They really need a course in customer service. You do NOT follow the customer around like a dog. It really turns the customer (namely me) off from wanting to spend a single dime.
She (or he ... I was confused) asked me whether I wanted to buy a fragrance for a boyfriend (to which I wanted to laugh out loud to) and I said no, it was for myself. And so she took me to the counter to promote some 'new' fragrance.
Cartier. Immediately I said, "I have that. I'm using that." She was taken aback in a manner almost like she was shocked that someone here had purchased a perfume that was literally new to her. It's not new, hun. And so she picked up another bottle. "My mum has that." She put it down and picked up another bottle,
Salvador Dali. Okay. I've heard of this but never has come across it before.
The fragrance (ITISLOVE) was quite nice. Not as floral or fruity as the ones I'm used to ... it was quite refreshing from the ones I already have. It was a 100ml bottle, RM269. Quite cheap considering it's 100ml. But I didn't want a 100ml bottle. I like to change fragrances, and it would be a waste if I don't use it ...
I asked if there were any other size ... She said it's the only size. But she said the EDT had a few size choices. It even had a promo which was interesting. 50ml plus body lotion plus a vanity case, priced RM189. A bargain I must say. I was still deliberating. She must have thought I wasn't quite interested so she picked up a few more bottles, which I have already or my mother has already or it just turned me way off.
So I went back to Salvador Dali. And I asked the most important question when it comes to picking a fragrance of choice, "What are the notes?" Blank faces. She turned to her colleague. I asked again, "The notes of the perfume ...? The top notes?" Still blank. I was getting more turned off by the minute.
What do you mean you don't know what notes are? She asked me what notes ... Uh ... hello. Aren't you supposed to be 'experts' in fragrances? You're supposed to be personal shopper ... You should know these things. I tried to explain. "The smell ... what does it consist of?" More blank faces. And so in an attempt to so-called assist me to verify the 'notes' to which I desperately need to know prior to purchase, she wanted to let me smell the fragrance once again. At that moment, I just, you know what ... It's OK. Thanks anyway, and I just left.
You expect me to buy the fragrance when you don't even know what the hell you're selling? It is utterly unacceptable and unconvincing. I probably will purchase the fragrance, but not at your store. No way in hell.
Identifying the notes is essential when purchasing fragrances, in that way, you know what you're purchasing. You smell a hint of citrus .. what else? The perfume does not only consist of citrusy fragrance. There must be more to it. What
are the notes? The Top notes, Heart notes and Base notes ... It's vital when you're promoting a fragrance to actually
know these things.
I am not an expert in fragrances, but I do want the best when I'm buying a fragrance. It's not just about brand names or what is advertised in magazines or who the celeb in the ad is. I've never seen an ad for Bulgari Rose Essential, but I fell in love with it because the personal shopper at Parkson One Utama knew what he was talking about. He knew what the notes were and he identified the fragrance suited my personality to the max. And
that is how to convince a potential shopper. You understand their needs and wants and what suited them best.
Notes on Fragrance